Privacy Policy
Last Updated: April 10, 2026
1. Information We Collect
When you visit stardustdigitallab.com or make a purchase, we collect:
Personal Information: Name, email address, billing address, shipping address, phone number, payment information.
Device Information: IP address, browser type, time zone, cookies, and how you interact with our site.
Images: When you upload photos for personalized products, we collect and store these images to fulfill your order.
Account Information: If you create an account, we store your name, email, password, and order history.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your order
- Screen for potential risk or fraud
- Generate personalized products from your uploaded images
- Improve and optimize our website
- Send you marketing communications (if you opt in)
AI Training Notice: Anonymized images may be used to improve our AI models. You may opt out by contacting us.
3. Sharing Your Information
We share your information with:
- Shopify - Our e-commerce platform
- Payment processors (Stripe, PayPal) - To handle payments securely
- Shipping carriers (USPS, FedEx, UPS) - To deliver your orders
- Google Analytics - To understand site traffic
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
4. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Withdraw consent for AI training use
To exercise these rights, contact us at stardustdigitallab@gmail.com
5. Data Retention
We retain your information as follows:
- Order information: 7 years for tax and legal purposes
- Uploaded images: 30 days after order completion, then deleted
- Account information: Until you close your account
- Newsletter data: Until you unsubscribe
You may request deletion of your data at any time.
6. Cookies
We use cookies to improve your browsing experience. Types of cookies we use:
- Essential cookies - Required for cart and checkout
- Preference cookies - Remember your settings
- Analytics cookies - Understand how you use our site
- Marketing cookies - Deliver relevant ads
You can disable cookies in your browser settings, but this may affect site functionality.
7. Security
We take security seriously and implement:
- SSL/TLS encryption for all data transmission
- PCI-DSS compliant payment processing
- Secure servers with firewalls
- Regular security updates
While no method is 100% secure, we follow industry best practices to protect your information.
8. Third-Party Services
Our site uses third-party services with their own privacy policies:
ServicePurposeShopifyE-commerce platformStripe/PayPalPayment processingGoogle AnalyticsWebsite analyticsKlaviyoEmail marketing
We recommend reviewing their privacy policies for more information.
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately for deletion.
For users aged 13-18, please review this policy with your parent or guardian.
10. Contact & Changes to This Policy
Contact Us:
- Email: stardustdigitallab@gmail.com
- Website: stardustdigitallab.com
Changes to This Policy: We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our site after changes constitutes acceptance of the updated policy.